When asking respondents to choose from a list of options, you may want to allow them to enter a missing answer. For example, if the respondent selects 'Other,' you can trigger a follow-up question to expand on their answer. Learn how to set this up and start collecting more insightful data.
If you offer respondents multiple choice answers, allowing them to provide an ‘other’ open-ended response can help you collect more diverse data. This lets respondents type in an answer option that may not be available in your pre-set answer choices, giving additional insights.
If you want more customisation control, you can add this option yourself or use the built-in feature to add it automatically.
You can use the “Other option” toggle with any question type that allows selection, such as multiple choice, checkboxes, dropdown, and multi-select.
Simply add your question, enter all answer options, and click on ⋮⋮ to open the question settings. Here, you can enable the “Other option” toggle.
Once respondents select' other, ' an answer field will automatically appear. It won’t show in your form editor, but you can test it out in the Preview mode.
